1. Gift Vouchers cannot be extended, are strictly non-refundable & non-transferable.
  2. A gift voucher must be purchased before you are able to enjoy these offers, no voucher, no enjoyment!
  3. Each voucher will be valid for a single redemption only.
  4. All Gift Experiences must be used in full. No change can be given, nor a new voucher provided for unused differences.
  5. When using a voucher against a reservation, the voucher number must be quoted at time of booking.
  6. The gift voucher or e-voucher barcode must be presented on arrival.
  7. Any reservation made using a gift experience or voucher will be subject to our normal booking policy. Gift cards will be automatically redeemed in the case of a no-show.
  8. Where purchased online, the purchaser and the recipient have a responsibility to ensure that the unique voucher number is not disclosed to anyone else.
  9. It is not the responsibility of the establishment to provide a record of the voucher details should it be misplaced.
  10. All bookings are subject to date, availability and changes in terms and conditions. Each individual accommodation package, food and beverage voucher or spa voucher will also have its own terms and conditions which should be read before purchase.
  11. Gift vouchers are valid from the date of purchase until the expiry date. We reserve the right to refuse payment by gift voucher if a reservation has not been made or the voucher barcode is not presented.
  12. Your data is stored by us for the creation and distribution of gift vouchers. Personal information captured includes Purchaser’s name(s), Purchaser’s/Recipient’s email, Purchaser’s/Recipient’s phone number, Purchaser’s/Recipient’s address. No payment information is stored or processed by us, we use a trusted 3rd party payment processor.
  13. Gift vouchers are only valid against bookings made directly with the hotel, bookings made through third-party providers (for example, Booking.com) are not eligible for gift voucher use.
  14. Gift vouchers have no cash value and cannot be exchanged for cash.
  15. Privacy Policy: Click Here to View.
  16. By agreeing to these terms you agree to The Hotel Folk storing the voucher information supplied for the purposes of voucher creation and delivery.

Black Friday Gift Vouchers

  1. These terms and conditions are in addition to those listed above.
  2. All Black Friday vouchers are valid for 12 months from the date of purchase, vouchers must be booked and redeemed by the expiry date. None of our vouchers can be extended beyond the expiry date.
  3. Vouchers are subject to date and availability, cannot be used in conjunction with any other offer and must be quoted on booking and presented on arrival, valid for new bookings only.
  4. A gift voucher MUST be purchased before you are able to enjoy these offers, no voucher, no enjoyment!
  5. Black Friday vouchers are only available as an E-Voucher and no physical gift cards will be available to purchase, we appreciate your understanding on this.


Black Friday 2022 Gift Vouchers

  1. Steal Deal - Only redeemable on a Wednesday or Thursday night, one voucher equates to a one-night stay. Rooms are subject to date and availability, there will only be a limited number of rooms available each day redeemable with vouchers. A maximum of 4 vouchers can be redeemed per person within the expiry period. Not applicable to stays over Easter or between 24th December and 1st January. Further date restrictions may apply. A dinner allowance of £32.00 per person is included, anything over this amount will be charged as taken, this amount is only redeemable against food and is not redeemable against drinks. A limited number of rooms are available each day which are redeemable with vouchers.
  2. Dinner Date for two - includes two main courses only, starters, desserts and sides to be charged as taken. Cannot be exchanged for other courses. Redeemable during dinner service times only, The Crown and Castle is not open at lunchtime, not redeemable at Sunday lunch. Subject to date and availability. Restaurant guests/non-residents may only redeem up to three vouchers within the valid voucher period. Hotel residents may only redeem one voucher within the valid voucher period.


Black Friday 2023 Gift Vouchers

Black Friday 2023 Accommodation Gift Voucher Additional Terms

  1. Black Friday Steal - Rooms are strictly subject to date and availability, limited number of rooms available per day so book early! Valid on Wednesdays and Thursdays only and excludes 23rd December-1st January and Valentines, other restrictions may apply. Offer can be withdrawn at any time and cannot be used in conjunction with any other promotion, applies to new bookings only. Includes a £30 per person allocation towards dinner, excluding drinks. Vouchers cannot be extended past expiry date; one voucher equates to a one-night stay. Cannot be redeemed online, you must call us to book a stay. This offer has a four voucher per person limit. If more than four vouchers are bought and attempted to be redeemed over the next twelve months, we have a right to refuse the use of this voucher.

Black Friday 2023 Food and Beverage Gift Voucher Additional Terms

  1. Three Course Dinner for Two – Available Sunday to Thursday. One voucher entitles two people to a three-course dinner from the a la carte menu (where main courses do not exceed £30) and a bottle of recommended white or red wine for the table. Only redeemable during dinner service times. Dishes such as the cote de boeuf and more premium main course dishes will incur an additional supplement. Full voucher must be redeemed in one transaction and cannot be divided up. Please mention the voucher when booking and present your voucher on arrival. Not available to hotel residents.